Here is an article with all the frequently asked questions about Lisboa Card.
The ticket can be redeemed with a card within 28 days of the selected date. The card is activated on first use.
Yes. The card is personal and cannot be given to other people.
The Lisboa Card can be purchased either. online than in person at Ask Me Lisboa and Ask Me Sintra tourist offices, such as Lisbon Airport, Palacio Foz, Lisboa Welcome Center and others. Let's see together where to buy the Lisboa Card and how to activate it easily. For more information, read the article on where to buy Lisboa Card.
No, you do not need to book admission to the different attractions if you have the Lisboa Card. You just have to show up at the ticket office to be entitled to access.
The Lisbon Card allows you to skip the entrance queue at the Monasterio dos Jeronimos only.
For other attractions, such as the Belem Tower, you do not need to make reservations. All you have to do is show your Lisboa Card at the entrance.
Yes. The Lisboa Card allows unlimited use of Lisbon's public transportation system, including the metro, buses, streetcars and funiculars.
Yes. The 24-, 48-, or 72-hour Lisboa Card offers free public transportation in and around Lisbon, including the train to Sintra and Cascais.
No, unfortunately it is not possible to book the train ticket in advance with the Lisboa Card.
For the Belem Tower, you do not need to book in advance. All you have to do is show your Lisboa Card at the mirrored kiosk near the Tower and they will give you an entrance ticket to use during the attraction's opening hours.
The Kiosk is open daily from 9h to 18h. The tower can be visited from Tuesday to Sunday, 10am to 5:30pm (last entrance is at 5pm).
No, if you have purchased the "Lisboa Card" only, you do not need to reserve a time slot to enter Sintra's Palacio de la Pena. You simply present your Lisboa Card at the entrance.
If you would like free access to the Pena Palace instead, you can purchase the option Lisboa Card + Palazzo de la Pena.
In this case, you will have to carry out some operations:
- select the date you wish to start using your Lisbon-Sintra Pass. This date will be used for your Audio Guide Apps for Sintra and Lisbon;
- select the quantity of tickets and the period of validity of the Lisboa Card (24h, 48h, 72h);
- select the date and time to visit the Park and the da Pena Palace;
- select the date from which you wish to collect the Lisboa Card (although the card is activated only on first use).
Note: Lisboa Card + Pena Palace allows you to visit each attraction when it is most convenient for you. The only thing to keep in mind is that you have to select the Lisboa Card for the desired period of 24h, 48h or 72h, which is activated only at the first use (transportation or attraction).
Yes. If you purchase it on Tiqets, cancellation is possible until 11:59 p.m. the day before the visit.
The main attractions closed on Mondays are:
- Tower of Belem (Torre de Belem)
- Jeronimos Monastery (Mosteiro dos Jeronimos)
- Coach Museum (Museu dos Coches)
- Museum of Azulejos (Museu do Azulejo)
- National Museum of Ancient Art (Museu Nacional de Arte Antiga)
- Maritime Museum (Museu da Marinha)
Among the best activities open on Mondays in Lisbon are:
- Streetcar 28
- Lisbon Oceanarium
- Cathedral Self of Lisbon
- Calouste Gulbenkian Museum
- São Jorge Castle
- National Museum of the Azulejos
- Museo do Fado
- Palacio Nacional da Ajuda
- Carmo Convent
- Berardo Museum (Modern and contemporary art)
- MAAT (Museum of Art, Architecture, and Technology)
Do you have any doubts or questions? Leave a comment below and we will be sure to answer it and place it within the list of frequently asked questions.
30 Comments. Leave new
Does the Lisboa card include free streetcar rides in Lisbon?
Yes, M.
The Lisboa Card gives you unlimited use of Lisbon's public transportation system, including the metro, buses, streetcars, and funiculars.
Bonjour,
La lisboa card permet-il de prendre n importe quel train pour Sintra ?
Merci d'avance,
Oui, Kel. Votre carte Lisboa de 24, 48 ou 72 heures vous permet de bénéficier gratuitement des transports publics dans et autour de la ville, y compris le train pour Sintra et Cascais.
¿La duración de la tarjeta es en horas o en días? Por ejemplo si activo una tarjeta de 2 días el 13 de julio a las 2:32 pm, ¿es válida hasta las 2:31 pm del 15 de julio (48 hrs) o hasta las 11:59 del 14 de julio (2 días)?
Hola, Pavel. La tarjeta Lisboa Card es válida cuando se utiliza por primera vez, no cuando se recoge. Por ejemplo, si la utiliza por primera vez a las 20.00 horas, caducará a las 20.00 horas del día siguiente.
Goedemiddag, als we de Lisboa Card voor de eerste keer gebruiken, gaan de uren in. Dat kan dus ook bij de metro zijn? Moet de kaart bij de metro gescand worden?
Op het overzicht staat dat het Fadomuseum gratis is met de Lisboa Card. Op de website van het Fadomuseum staat dat de entree met de Lisboa Card 4 euro is (1 euro korting). Wat is het juiste?
Hoi, ja precies. De looptijd van de kaart gaat in op het moment dat deze voor het eerst wordt gebruikt (ook in de metro).
Wat het Fadomuseum betreft: wij twijfelen ook. Op de website van Lissabon Toerisme (visitlisboa.com) staat dat de toegang gratis is met de Lisboa Card, terwijl op de website van het museum staat dat er een korting is.
We schrijven het bedrijf aan om meer te weten te komen.
We wensen je een fijne vakantie in Lissabon,
Andrea
If I have a Lisboa card, how can I book a seat on the train to Sinrta?
Hello Vivian! No, unfortunately it is not possible to book the ticket in advance.
Kind regards,
Andrea
If I have Lisboa card , do I need book time slot to enter Pena Palace ? Booking time slot will be FOC since I have Lidboa Card correct ? Thanks !
If it covers train to Sintra, I just show up with the card and take any train as long as there is seat correct ?
Thank you !
Hi Nicole, if you have purchased the Lisboa Card only, you do not need to book a time slot to enter the Palais de la Pena in Sintra. Just present your Lisboa Card at the entrance.
If, on the other hand, you would like free access to the Palais de la Pena, you can purchase the Lisboa Card + Palais de la Pena option.
In this case,
- Select the date you wish to start using your Lisboa-Sintra Pass. This date will be used for your Sintra and Lisbon Audio Guide App;
- Select the quantity of tickets and the period of validity of the Lisboa Card (24h, 48h, 72h);
- Select the date and time to visit the Park and the da Pena Palace;
- Select the date from which you wish to collect the Lisboa Card (although the card is only activated on first use).
Note: Lisboa Card + Pena Palace allows you to visit each attraction at your convenience. The only thing to keep in mind is that you must select the Lisboa Card for the desired period of 24h, 48h or 72h, which is only activated on first use (transport or attraction).
As for the train to Sintra, that is correct, you only need to enter the train with an active Lisboa Card.
Best regards,
Andrea
Pour un séjour de 5 ou 6 jours à Lisbonne, que suggérez vous. La carte Lisboa ne semble être valide que pour un maximum de 72 heures .
Bonjour Micheline, je vous recommande d'acheter la Lisboa Card si vous décidez de visiter les attractions (payantes) en 3 jours. Les 2 autres jours, vous pouvez explorer Lisbonne ou visiter les attractions gratuitement.
Hi Andrea
We first used our card on the 1st @11am & bought the 48 hours Lisbon card. Are they strict about the 48 hours? We thought of using it the last time for our bus ride but it will be at 2pm.
Yes, Sheree. They are pretty tight with the timing so the validity of your Lisbon Card ends at the exact expiration time.
Best regards
Andrea
Hi Andrea
Was wondering if the Lisbon card is strict with the timing? We started using the card at 11am (48 hours) and were hoping to use the card one last time at 2pm. Is this possible?
Yes, Sheree. They are pretty tight with the timing so the validity of your Lisbon Card ends at the exact expiration time.
Best regards
Andrea
Hello Andrea,
Where could Lisbon Cards be picked up from the Cruise Terminal in Lisbon?
Thank you.
Hi Grace,
You can pick up Lisboa Card here: Ask me Lisboa, Praça do Comércio, Rua do Arsenal 15, 1100-038 Lisboa, Portugal
Wish you a lovely holiday in Lisbon,
Andrea
If I have a Lisboa card, should I book time slot to Lisbon museums etc or I can go anytime?
You can go anytime, Liza.
Andrea
Avec la lisboan card comment peut on acheter en ligne un billet pour l'oceanorium à tarif réduit (-15%)?
Bonjour Laurence, vous ne pouvez pas l'acheter en ligne, mais vous devrez vous présenter à l'entrée avec la Lisboa Card pour bénéficier du tarif réduit. Vous pouvez acheter la Lisboa Card ici.
If I buy my Lisboa card online can I pick it up at Palácio Foz because I will not be traveling through the airport.
Unfortunately not, Jim.
Bonjour. Est ce qu on peut monter dans un bateau pour traverser de l autre côté de Tage avec la lisonne card?
Bonjour Jesus, malheureusement non. Aucune excursion en bateau n'est incluse dans la Lisboa Card.
Does the 48-hour Lisbon card duration activate when first used, if I activate it at 1 p.m. on Friday, does it last me until 1 p.m. on Sunday?
Yes, Lella.
Andrea